Reviews for Five Star Ford North Richland Hills

I cannot say enough great things about my experience with this dealership, especially working with Jordan! From the very beginning, Jordan went above and beyond to make the entire car-buying process enjoyable, easy, and completely stress-free. Before I even arrived, Jordan took the time to send me a personalized video of the vehicle I was interested in. That small personal touch made a huge difference and immediately showed me that he genuinely cared about helping me find the right vehicle, not just making a sale. When I arrived at the dealership, everything was already prepared and ready to go. There was no unnecessary waiting around or feeling like I was being passed from person to person. Jordan made the entire process smooth, straightforward, and enjoyable from start to finish. It is rare to come across someone in car sales who is this attentive, personable, and professional. Jordan truly made me feel like a valued customer, and I never once felt pressured. He made what can often be a stressful experience into one that I actually enjoyed. If you are looking for a vehicle, I highly recommend asking for Jordan. He is an absolute asset to the dealership, and I would definitely work with him again in the future! Thank you, Jordan, for making the entire experience such a great one!

I didn’t fully know what I was doing but my sales rep and finance rep helped me every step of the way. The experience was positive and I am glad I purchased here.

Five Star Ford offers great service and is always going up and beyond for me and my family. Eddie is the best salesman and makes you feel comfortable during the process of purchasing a new vehicle. Thank you!

Coming from a customer who is a devoted fan of GMC and Chevrolet, our overall experience was outstanding considering this was our first ever Ford purchase. First, Miss Kimberly of 5 Star Ford did an excellent job — she is the best. Because of our experience with her, we are now thinking about buying a Ford vehicle in the future instead of a GMC. She is the best!

Awesome service

Andy from the service center was professional and informative. Thankfully I was able to get my vehicle back the same day.

Marisa is the best. She walked us thru everything we needed and held nothing back. She not only became a friend She became part of our family...Marisa, keep doing what you do best. Thank you for everything and we'll see you in February

Friendly and quick oil changes.

I have bought several previous Fords at 5Star N Richland Hills. Every experience has been top quality. This was first for a lease and was the very best experience of all, thanks to Marisa and all. She provided an over-the-top service and learning interface.

Have bought/leased multiple cars from Alfred. Always good service