Reviews for Five Star Ford North Richland Hills

4.7 stars across 9335 reviews in North Richland Hills. Read what customers say, in their own words.

4.7 from 9,335 reviews on Google

Last updated: July 28, 2026

Michele V. ★★★★★

Oscar Ramirez has been amazing, not only with sales, but with follow-up concerns. He has busted his butt to help in any way he can. He even checked on me on his off days!

Olivia M. ★★★★☆

They have a nice waiting area. If your car takes to long they have a shuttle to take you up to a 30 mile radius away.

Roel M. ★★★★★

Timely and professional service. Got us an appointment within 3 days, even with their full schedule and backlog.

Chris W. ★★★★★

The service in the parts department was fast add friendly

Pedro R. ★★★★★

They know their stuff and will assist you with whatever your problem is, thumbs up for these team

a B. ★★★★★

First time customer: I took my vehicle in for routine maintenance and it was pleasant experience. Kept me updated and did not get ridiculous with up selling. My vehicle was completed in the time frame that I was advised from the start.

Jimmy M. ★★★★★

Great people working there fast service at parts service department

chad M. ★★★★★

Highly recommended

Manuel G. ★★★★★

I just bought a new truck. Daisy and the guy in finance did a fantastic job. Professional, courteous and they made things easy with no pressure. I would highly recommend anyone looking for a vehicle to buy here.

Miguel M. ★★★★★

I had a great experience working with Juan Hernandez at the dealership. From the moment I walked in, he was professional, friendly, and easy to talk to. He took the time to answer all my questions and made sure I understood every step of the process without feeling pressured. What I appreciated most was how straightforward and honest he was. He really worked with me to find something that fit my situation, and I never felt like he was just trying to make a sale. He made the whole experience smooth and stress-free. If you’re looking for someone who’s patient, knowledgeable, and genuinely cares about helping you, I highly recommend asking for Juan Hernandez.