Reviews for Five Star Ford North Richland Hills · page 4

My experience with Five Star Ford was a great experience. Problem was solved and found features working that I was not aware of that were available until after I picked up the truck after service.

Marina was beyond helpful! Juan helped us while Marina was busy and he was phenomenal. He made sure to answer all our questions and truly get us what we were looking for! We had to bring our kids in to our appointment and he was so patient and even answered some of their questions! He made sure our family of 4 was seen, heard, and valued throughout the entire process! We will highly recommend Marina and Juan to anyone who is looking for a car. Their customer service was amazing!

Jason Howell in the sales department is AMAZING. He has assisted you numerous times and we keep coming back to him. Kyron in the SERVICE department is the best with out him that service department would be in shambles! THANK YOU JASON and THANK YOU KYRON!!

Alfred was friendly, honest and a joy to deal with. I have already recommended him to family and friends. I truly hope he is still there when I am ready for a new car.

Outstanding buying experience! Get with Juan N.. Understood what I wanted and then put me in it.

The service department at Five Star Ford is top-notch! They get you in right on schedule, complete the work in a timely manner, and treat you with the utmost professionalism. The staff is friendly, efficient, and makes the entire service experience smooth and hassle-free. It’s great to know you can count on a team that values your time and takes pride in providing excellent service. If you’re looking for a dealership service department you can trust, you can’t go wrong with Five Star Ford!

Courteous, friendly, and professional service

Customer service was great, greeted right when pulled up to the service dept, helped to get checked in quickly and then vehicle was completed on time.

Had an excellent experience with Brieanna and the finance guy made things so easy. I would highly recommend purchasing a vehicle there at Five Star North Ford!