Reviews for Five Star Ford North Richland Hills · page 46

Exceptional service as always. They are always able to accommodate me

Great job

Working with Jason in the service department was a pleasure. He was kind and helpful. I felt like his focus was on me and making sure I understood everything we were discussing. He went out of his way to make sure my experience was great.

Service department has done exactly what they said they would do and in the amount of time they said they would complete. Very happy with the service department, best that I have been to compared to others. Andy was my advisor and he was great throughout.

Bought a truck there this week and I would that it was the best vehicle buying experience I have ever had. I normally dread going to the dealership and spending hours sitting around waiting and negotiating. That wasn’t the case here. Carlos came right out with a great offer for my trade in and the new purchase that I was buying that it made it too easy. Very nice dealership and I’ll keep using them as long as I’m on the area.

Got the recall repair done, along with a rental car while it was in the shop. Overall I have been pleased with process and the quality of the work performed. I would recommend the service department to anyone, Ford or otherwise.

I was pleased with the service experience recently on my Mustang Mach 1. It is a high performance car, so I am careful about who works on it. I got right in at my appointment time. Brandon was professional and friendly. He was “on top of it,” having read the detailed notes from my online appointment reservation. I had an involved request to have an oil sample from the oil change to be taken. He communicated with the technician, and it was accomplished! Shana was efficient and friendly at the check out. There's a good reason it's called "Five Star" Ford! Thank you Brandon, Shana, and Five Star Ford!

Logan Garza was a great! He made the whole experience so much less intimidating, and he was informative and kind. Overall, a good buying experience!

Excellent experience every time. I have bought 5 vehicles from Rick Dike and have been treated right every time. Joe Fitzsimmons in service was great to work with as well.

Ron provides a complete and thorough experience with all the vehicles I bring to 5 Star Ford. He provides service with Excellence.