I am extremely satisfied with Five Star Fords excellent service and wouldn't go anywhere else to service my Mustang. 🌟 🌟🌟🌟🌟
Reviews for Five Star Ford North Richland Hills · page 41
Last updated: September 8, 2026
Five star ford is very friendly and you don’t feel pressured. I’ve bought several cars through them and I would recommend them. They also have a great service department
Five Star Ford took excellent care of my F‑150. I used their pickup and drop‑off service, which made the whole process incredibly convenient. Jacob, Kyron, and Cindy went above and beyond with their service — professional, communicative, and genuinely focused on making sure everything was done right. It’s rare to find a team that delivers this level of customer care. Highly recommend.
No one does better service than 5 Star Ford. Their excellent service is a major reason why I have been a repeat customer for over 20 years. I just bought another vehicle - what a great deal!
Took my car in for an oil change, Leymi was great and kept me updated with the process.
Brandon is a fantastic service advisor! Met me at my truck at the time of my appointment, walked me through all my options, and kept me updated on my vehicle's status. Very professional and personable; a great ambassador of the Five Star brand! Update for most recent service; Brandon Johnson continues to be a fantastic service advisor! Kept me up to date on my truck, even got me in on short notice when I had an emergency issue. Brandon explained everything in terms I could understand and helped me narrow down my options and got my truck back to me faster than expected. Brandon is great! Brandon Johnson came through once again! Took my truck in for routine service. He was able to get me in on short notice, and got my truck back to me before promised! That's important to me as I was waiting at the dealership. Brandon also let me know about a potential recall and explained everything to me clearly. My wife and son also have Ford vehicles and I always send them to Brandon and he takes great care of them as well.
The service I've received in the past and continue to receive has always been great. I really appreciate my service rep. Shyla, they have been great to work with and kept in touch throughout the process.
Great experience. Marisa walked us through the lease process step by step finding a vehicle that suited our needs and a payment plan that fit our budget. Well worth the time.
Alfred was awesome to work with
Nick, who the advisor is always informing me on my vehicle status and always is very professional in tje way he performs his job. Thank you, John.