Shyla did a great job! Always communicating about my vehicle!
Reviews for Five Star Ford North Richland Hills · page 5
Last updated: October 26, 2026
The service experience at Five Star Ford has improved greatly since my initial experiences dating back to 2010. Over the course of 4 vehicle purchases there, I’ve learned that the experience and integrity of the Service Advisor makes all the difference between a mediocre experience and a very pleasant one. Since meeting and working with Jason Kubica on two different vehicles over the past six months, I feel that I now have a relationship with a Service Advisor who is committed to customer satisfaction and high quality workmanship. Jason has been awesome. He’s been very patient, accommodating and has taken pains to understand the issues with my Ford vehicles. His communication and availability has been superlative, and I feel comfortable that I’ve always known where we stood throughout the process. Going forward, I will ask specifically for Jason whenever service is required. A+++++
Always first class service from start to finish.
I always get great service from this dealership. The service adviser Nick was able to get my truck serviced and was good at keeping me informed during the process.
Thanks for the awesome job
They took my car at the appointment time and returned it quicker than usual. Everyone was very respectful and kind! My representative actually noticed that I was being cover charged and saved me almost $100!
Prompt and friendly service, kept me informed at all time, quality repairs.
Always great service! We love it here! Kyron was excellent to work with!
Kevin did a great job. He listened and got me exactly what I needed!