Great experience from booking my service to completion of project.
Reviews for Five Star Ford North Richland Hills · page 43
Last updated: September 8, 2026
I've purchased 6 vehicles from Sam Packs Ford dealerships and they always send me away happy with my vehicles. Jason Howell was great to deal with.
Professional service. Great communication.
I recently had a small repair done on my truck. I am recovering from serious back surgery and I am not able to drive. Roger was so kind and understanding he helped my daughter navigate this and that made me so much less stressed. With so much going wrong it's nice to feel like something went right. I appreciate Rogers compassion very much.
"I've had an amazing experience with Nick The technician always keeps me in the loop about my car's status which I really appreciate. He genuinely goes out of his way to help and has outstanding customer service skills. Highly recommend!"
I always get great service
Was a great car buying experience. Showed up for test drive, Rick my salesman took me to the truck and let me take it for a drive. Had already researched the truck (F150 XLT) so just needed to drive one to make a final decision. Once I decided to buy the process of adding add-ons to the truck (Leather seats, spray on bed liner, etc) was easy. Final session with the finance representative was good with no pressure to buy anything extra, though he presented the options if I wanted to do so. Can't say enough about this dealership and my experience purchasing my new truck. Looking forward to picking it up when the add-ons are ready.
Friendly, knowledgeable, patient, classy. They did what they said and the Parts and Service Depts were efficient and did it all with a smile!
Bobby Bell was our salesman. He was friendly, courteous, knowledgeable, friendly - not pushy & experienced. Our finance person was the same. This was a very easy experience & process & we appreciate their willingness to help us out.
Five Star Ford in North Richland Hills is the best!