Reviews for Five Star Ford North Richland Hills · page 2

Everyone is friendly n the best service

Jason Rinella was wonderful guy easy going, no pressure answer all our questions honestly. I so happy I left the same day with my car it was a smooth process.

Very easy buying process. Have never had a good experience at a dealership like I did at 5 start

This is hands down the top ford dealership in the Texas but probably the nation. Logan, my salesman, was absolutely top notch. He did a great job understanding my situation and working with me over text to settle everything out ahead of time before I drove 2.5 hours over to the dealership. Tut in finance was fantastic as well, not using any pressure tactics and simply showing me the numbers and facts for the extended warranty options. I very much look forward to giving Logan a call next time I need a car!

Happy to purchase my first Ford. Was a good experience and got exactly what I was looking for.

Fixed my truck fast and kept me updated everyday.

I have always purchased my vehicles in Arlington Tx at Texan Ford (now known as AutoNation). Two Years ago we decided to go to 5 star and purchase a 2015 Ford Edge. Jason Howell helped us and it was a great experience. Last January 2017 I was hit from behind and my edge was totaled. The impact was so hard my divers seat broke. Thankfully I was not hurt but I had only had my Edge 14 months and all the equity I had in it was gone. I didn't have a down payment so I started looking for a used edge to replace the one I had. As soon as I would find one and call on it was being looked at or papers were signed that morning. I had called 5 start used cars and spoke to Juan and I told him the one I lost I had bought from them and Jason helped me. He said he would look and get back to me. to my surprise a few hours later Jason called me. He said he heard what happened and they would get me in a car. He texted me pictures of one and it just wasn't what I wanted. So Friday 02/11/2017 I Showed up at the dealership around 3:00PM and I was out by 5 with the perfect car. I have never had such an easy purchase. My payments are a little higher and I needed gap insurance but I couldn't be more pleased with the whole experience. I will never buy another vehicle from another dealership. Thank you so much for your wonderful staff.....

Had a great experience buying from here. If you are looking for a vehicle to buy. Then go and ask for Jose Carreon. Leaving the dealership feeling great.

Knowledgeable and cared about my requirements. Did NOT try to sell me something I didn’t want.

Excellent customer service and timely maintenance services