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Reviews for Five Star Ford North Richland Hills · page 2

4.7 from 9,553 reviews on Google

Last updated: October 26, 2026

Jennifer F. ★★★★★

Easy purchase experience

Liberty 7. ★★★★★

Fantastic experience all around! Definitely recommend you ask for Johnny Denney to take care of you!

David S. ★★★★★

Excellent service! They took care of both of my SUVs that needed various levels of maintenance. Jose, my service rep, was great with communication and helped me out from beginning to end. Thank you!

Vernon G. ★★★★★

Sales Consultants, Logan Garza and Ray Barnes are exceptional! They were knowledgable and patient. Never pushy; as were Kyle in the finance department and Sam who informed me of the Ford Pass Points I had accrued and the accessories available to me. Over all, it was a smooth, pleasurable purchase experience. 5-Star is "5 stars!" ⭐️⭐️⭐️⭐️⭐️ Vernon G. Subscript: Meaning that Kyle in Finance snd Sam in After Narket were ALSO exceptional. Everyone was so kind and helpful. Vernon G.

Femi T. ★★★★★

JJ at Five Star Ford Parts Dept is Hands Down the BEST!!! I've used them for Years!! JJ bends over backwards to make sure I always get the parts I need faster than any other dealer in the DFW area!

Pass T. ★★★★★

I would like to highly recommend Five Star Ford for providing excellent service for the Ford Mustang. Very courteous and friendly. The service consultant was very helpful and kept me informed on the status of the car.

dianne M. ★★★★★

Kyron was very nice. The service was great, he let me know everything he was doing and the wait wasn't bad. Thank you so much.

Violet D. ★★★★★

I had a recall and state inspection the employee was very friendly and helpful on how my vehicle status is.

Rod Z. ★★★★★

Best people and dealership we have ever worked with. We have bought many vehicles and will continue. They make you feel like family! Exceptional service. Marisa and Josh are great to work with and I highly recommend if you are in the market for a vehicle. Service department has been great. Service staff is great! Service department is very professional. Brandon Johnson is excellent.

Judy J. ★★★★★

Just recently purchased my second Ford Fusion, I absolutely love this dealership. Just had my 2017 Fusion serviced at 5 Star Ford. Professionalism, Customer Service and a Service Advisor like Nick will keep me a loyal customer. 10/20/2026 My 2017 Ford Fusion was serviced at 5 Star Ford in North Richland Hills. Service Advisor was Kyron, his professionalism and knowledge of my car was appreciated. Questions that I had he actually listened to and answered accordingly he made me a participant not just a car owner and being a woman that’s very important. My Fusion was purchased at 5 Star and the Service Dept. have maintained it year after year and Kyron Christopher as my advisor it will continue.