Reviews for Five Star Ford North Richland Hills · page 3

Best place to have work done by far!

9/1/2026 another good experience. 4/9/2026 another good experience. Same as what I wrote below. And I find there Prices are competitive. I want my Ford car maintained by Ford and they make it easy for me to do just that! I trust 5*Ford NRH, they have always met my requirements for quality service. 12/2025, another good experience. Same as what I wrote below. Another good experience I've moved and would like to find a closer place for routine maintenance. I have tested a few closer places (even another ford dealer) but i haven't found a place that I can replace you with. We keep coming back because scheduling is easy, timely and the work performed by mechanics has always held up and been right the first time. The waiting room is comfortable but all areas I see are always clean and shiny, even the maintenance area when I have had a chance to see in there, is clean and well organized. All the employees I encounter are always nice and accommodating. A year before Every part was a good experience, checking in, waiting, service progress updates and payment. I experienced happy friendly knowledgeable staff, comfortable clean waiting room while waiting for the shuttle, easy check out all creating a happy satisfied customer, me. Why was it good. 1. You get a dedicated eager associate to manage your repair, keep you updated on the progress and make sure your shuttle is handled. 2. They have an awesome shuttle service and drive you home in a nice Ford vehicle while they do the work and then pick you up when the work is completed.

I purchased a new Ford today at Five Star Ford North Richland Hills. This was by far the best new car purchase I have ever experienced. The entire staff was friendly, courteous and professional. The negotiations were fair and reasonable. The sales representative was very product knowledgeable. The time spent at dealership was minimal. No high pressure sales in the finance office either, nothing unexpected. One of the best things about Five Star Ford is that there were no dealer add ons or dealer installed options. I will definitely be a repeat customer when the time comes. Highly recommended.

Best thing about my experience is that everything was done when I arrived.. I was in and out! Jason kept his word and Adel helped me with getting the best deal! Easy process, Great customer service and communication clear and upfront! And I love my truck!

What a great experience. Got the truck I was looking for.

Mike Schumann is the man, 5 Star plus service, answered all questions and explained our concerns, he is very polite, he is very professional. Thank you so much.

Always outstanding, love Ford!

Exceptionally smooth and simplified sales transaction on a new Ford F-150 truck. The sales team were professional and quick to find what I wanted and at a price I was willing to pay, and without any high pressure sales tactics, or post-sale “dealer add-on” stuff during the financing part of the process. This was my first time with Five-Star, but it won’t be the last.

Always very courteous. And never try to push anything on you like most dealerships do. Keeps you informed of progress.

Always very courteous. And never try to push anything on you like most dealerships do. Keeps you informed of progress.