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Reviews for Five Star Ford North Richland Hills · page 3

4.7 from 9,553 reviews on Google

Last updated: October 26, 2026

M A. ★★★★★

5-Star NRH has maintained my wife's Mustang since Day 1. Due to work commitments, it has been quite a while since I have been able to have you all service the vehicle. Entire process from initial appointment call, to vehicle pick-up was OUTSTANDING. I might add since it had been a while I expected lees-than-stellar performance as is the trend of business in-general nowadays. Very pleasantly surprised that was not the case & 5-Star NRH exceeded my expectations in every category. Thanks for continuing to provide Professional, Prompt, & Dependable Service. Thank you all. Mike A.

Bridget D. ★★★★★

The techs are amazing and knowledgeable. The mobile car service is a fantastic feature.

Vernon G. ★★★★★

Sales Consultants, Logan Garza and Ray Barnes are exceptional! They were knowledgable and patient. Never pushy; as were Kyle in the finance department and Sam who informed me of the Ford Pass Points I had accrued and the accessories available to me. Over all, it was a smooth, pleasurable purchase experience. 5-Star is "5 stars!" ⭐️⭐️⭐️⭐️⭐️ Vernon G.

Randi T. ★★★★★

Amazing experience here at Five Star Ford! Excellent service as always! Polite customer service rep Leymi

Courtney M. ★★★★★

The whole team was very kind and very helpful from arriving at the dealership to paying for my service! Tiffany was a great service advisor!

Hamid E. ★★★★★

Efficiency,keep you. Informed about the status of the vehicle-professional, Under promise and over deliver Excellent job thank you They always keep their efficiency Fabulous job Additionally Mobile service goes to your home installed the battery Evans can do oil change This remarkable This experience more than enough

Sophia C. ★★★★★

Overall, this was a great experience. They really try to meet our needs for this purchase.

Ross A. ★★★★★

Brandon and Kyron were great. They tagged teamed during a busy time to make sure I got checked in quickly, and my special request for an oil sample was clearly shown for the tech. The tech successfully got the sample for me, which was above and beyond normal service. Customer service was efficient, accommodating, and professional for all points of customer contact! Thank you Brandon, Kyron and Five Star Ford!

Mark G. ★★★★★

Good inventory and no surprises, definitely recommend